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Cruise agency operations

By having INFLOT Worldwide as your agent, you will enjoy a host of benefits, including, but not limited to:

  • Financial transactions are handled through a first-class US and European banks, to provide customers with maximum security and efficiency;
  • INFLOT World Wide Companies are registered under the laws of the USA and EU for the security and peace of mind of its clients in all agreements and contracts;
  • $ 4 million general liability insurance with a first-class US insurance provider (Royal Marine Insurance Group);
  • With the cash flow over $ 70 million in 2007, INFLOT can provide substantial credit lines to long-term clients;
  • With our unique knowledge and unparalleled government access, we select all local subcontractors and vendors with great care. Customers receive the same high standard of service, no matter which port their ships may call at the INFLOT World Wide Network;
  • There are no additional charges for our general agency services. INFLOT is pleased to provide customers with central accounting and financial supervision in all the ports we serve, so customers can deal only with one company, INFLOT World Wide;
  • For multi-port agency services and shore excursions package, we offer substantial reductions from our fees through the Network of related service-providers;
  • On-line Internet support;
  • Our office in St. Petersburg operates on European time and prepared to deal with any problem at any time;
  • Hassle-free and seamless port clearance inbound and outbound. INFLOT will keep you constantly informed of the latest immigration, customs and harbour regulations in each port of our Network. Customers enjoy a comprehensive package of INFLOT World Wide documentation with complete port particulars, INFLOT World Wide standardized questionnaires, port tariffs, harbour rules and all other documentation to meet the latest international requirements;
  • Reservations for pilots, tugboats, mooring and stevedoring operations etc.
  • Complete and timely onboard and shore-side attendance 24/7;
  • Dependable and fast financial and accounting supervision with standardized D/Accounts in all ports. Reliable bank services through US and European-based banks and commercial risk insurance;

Yacht handling

Our company has for many years been an exclusive Saint-Petersburg agent for all cruise lines and was also nominated as agent for all luxury yachts calling Saint-Petersburg including m/y Pelorus, m/y Octopus, m/y Mayan Queen, m/y Senses, m/y Big Fish, m/y Archimedes, m/y Vibrant Curiosity, m/y Samar, m/y Lady Britt, m/y Lady Kathryn V, m/y Starfire and many other.

We provide our clients full scope of yacht services and would be glad to book the best possible Down Town berth in the vicinity of which you will find the main sights of our beautiful city. Also, we can offer you a package with comprehensive agency services in other Baltic ports of our network: Tallinn, Helsinki, Riga, Klaipeda, all ports of Poland, Norway, Sweden, Denmark and many other.

Navy ships

INFLOT Worldwide has historically been appointed as agent for all calls of Foreign Navy ships calling Saint-Petersburg, handled and supervised operations in Kaliningrad, Baltiysk, Severomorsk, Murmansk and other ports.

We have long term successful relations with Port Authorities and Maritime Administrations of Russian ports, Russian military forces, Immigration and Customs Authorities. By having INFLOT Worldwide you receive guaranteed the highest level of service. Any request will be handled in the best traditional way to full satisfaction of our Principal.

Cargo agency operations

INFLOT Worldwide is also well known in the North-Western region of Russia as a leading cargo shipping agency. Since 1999 our highly professional staff, with the benefits of the decades of INFLOT's experience in the cargo business, along with its unparalleled capabilities in Port Logistics and its close working relationship with state authorities, has been able to guarantee the smooth handling of both liner and tramp vessels as well as the import and export of any kind of cargo: crude oil, fertilizers, timber, bulk and project cargo, all types of metal, refrigerated cargo and many others.

Nowadays INFLOT Worldwide is honoured to represent famous World and European Ro-Ro operators as K-Line (Kawasaki Kisen Kaisha Limited), Transfennica Ltd., Euro Marine Carrier B.V. and Stella Company Group attending more than 250 port calls a year in the port of St. Petersburg.

Since middle of 2007 INFLOT Worldwide has been acting as the port agent for the fleet of leading European feeder container operator Team Lines Deutschland GmbH & Co. KG. More than 12 calls monthly are attended by INFLOT Worldwide at all main St. Petersburg container terminals.

In addition to liner vessels INFLOT Worldwide handles yearly more than 100 port calls of tramp vessels of Messrs. Kuusakosky Oy, Wagenborg Shipping B.V, Unicom Management Services, Thenamaris Ships Management Inc. and many others.

INFLOT Worldwide is pleased to arrange all kinds of activities for the very famous port development projects of leading dredging Companies Van Oord B.V. and Boskalis International B.V. in St. Petersburg such as New Passenger Port Complex (Sea Facade), Reconstruction of St. Petersburg Morskoy Kanal (St. Petersburg Marine Canal) and Flood-Defence Causeway in Kronshtadt.

INFLOT Worldwide was a pioneer company to start the direct delivery of brand new cars into Russia. Since December 2006 INFLOT Worldwide has been chosen as an exclusive agent for the car-handling terminal in Fishery Port of St. Petersburg with the annual turnaround of 200000 cars in 2008.

INFLOT Worldwide actively participates in fast development of new Russian ports in St. Petersburg region such as Ust-Luga, Vyborg, Vysotsk, Lomonosov and Primorsk with very reliable establishment.

Being the largest cargo ships and terminals agency operator in St. Petersburg and North-Western region of Russia INFLOT Worldwide welcomes you to bountiful cooperation and to meet the highest expectation of your business needs.

Fuel bunker service

All year around, in any Port, all available grades of the Marine Fuel can be offered by Inflot Worldwide bunker division.

Having the direct contracts with the Oil traders, Refineries, Terminals, Leading barge Operators companies we can offer the following services:

  • Physical Supply
  • Flexible cost solutions
  • Quality and quantity control - before the bunkering commencement, while the bunkering with the issuing the survey report
  • Quality of the fuel is in compliance with ISO 8217 Standards
  • Claim management
  • Logistic and operation support
  • Customs clearance

We are open for Your requests and any questions 24/7 by:


Special projects

INFLOT Worldwide is traditionally involved in the governmental-level maritime projects for the number of years. Among them are:

1994: provided all services for the first visit to Russia of Her Majesty Queen Elizabeth II on board the Royal Yacht Britannia;

1996: handled all agency activities for the international Cutty Sark regatta;

1997: was appointed agent and coordinator for the internationally acclaimed "Sea Launch" project in St. Petersburg. INFLOT made all the arrangements for several thousand crew members and employees, including specialized cargo operations for the "Zenith SL" spacecraft;

1998: was appointed general agent for the first-ever NATO naval squadron to call at St. Petersburg. On this occasion INFLOT handled all arrangements for vessels from eight different nations;

2001: INFLOT World Wide was chosen by the Russian oil export industry as first and exclusive shipping agent for the new oil terminal of Primorsk;x Also in 2001, INFLOT was honoured to act for the m/t Petrokrepost during her inaugural call [at Primorsk], at which it was greeted by Russian President Vladimir Putin.

2003: INFLOT World Wide had the honour of organizing a memorable cruise for gifted children from the Baltic Countries on board the Silja Opera under the patronage of the First Lady of Russian Federation, Mrs. Liudmila Putina.

2003: On the occasion of the 300th anniversary of St. Petersburg, INFLOT World Wide provided services for the m/v "Silver Whisper", which was chartered by the Presidential Administration of Russian Federation to serve as a floating hotel for more than 45 State and Government leaders from all over the World.

2004: INFLOT World Wide was chosen by the leading ferry operators in the region, Silja Line Oy Ab and AS Tallink Grupp, to act as an exclusive agent in the port of Saint-Petersburg.

2005: INFLOT World Wide Group received general agency contracts from the leading Cruise Lines in the industry – Royal Caribbean International and Celebrity Cruises, Crystal Cruises, Oceania Cruises, Norwegian Cruise Line, Silver Sea Cruises, Costa Cruises, etc. to represent their fleet in the ports of the Eastern Baltic, Black Sea, White Sea and Far East.

2005: INFLOT World Wide Group expanded operations outside St. Petersburg to 500 port calls a year with the leading Cruise Lines, Russian Navy ships and luxury yacht multi-port service solutions.

2006: INFLOT World Wide St. Petersburg was appointed by the Government of Russian Federation as an agent for HDMS “ESBERN SNARE”, which took part in the reburial ceremony of Empress Maria Fedorovna – widow of Emperor Alexander III – and made arrangements for all maritime and shore-side logistics related to this important historic event.

2006: INFLOT World Wide is honoured to offer our clients full and comprehensive agency services covering South-Asian ports, located at Thailand, Cambodia, Vietnam, Taiwan, Hong Kong, China, Korea, Cheju Island, South Korea, Japan, Singapore, Malaysia, Indonesia, Maldives, Seychelles, Madagascar, Namibia, Trinidad and Tobago, Guam, Saipan.

2007: INFLOT World Wide was nominated by Ministry of Economic Development of Russian Federation to act as an official partner of XI St. Petersburg International Economic Forum. Chartering and full port service of m/v Victoria 1, used for VIP-guests of the Forum.

2007: INFLOT World Wide hold all maritime and shore activities for the first-ever official visit of Chinese Navy to Russian Ports. Visit of Guaagzhou (frigate) and Wieshanhu (support ship) to the port of St. Petersburg.

2008: INFLOT World Wide together with Maritime Authority of St. Petersburg Port have been nominated by Ministry of Transport of Russia as executives for International Harbour Master Association Congress (IHMA) in St. Petersburg. 200 VIP-representatives of Maritime Industry from all over the world will take part in the IHMA Congress.

2008: INFLOT World Wide was nominated by Ministry of Economic Development of Russian Federation as the Maritime Partner of XII St. Petersburg International Economic Forum. The scope of activities included charter and operational management of m/v Silver Wind for the accommodation of President of Russia and VIP Forum participants. Also Inflot World Wide was holding all operational matters of International Forum Yacht Club with the total number of ten yachts all over the world (including the visit of one of the biggest private mega yacht – PELORUS).

2009: INFLOT Worldwide was appointed as official agent in Saint -Petersburg for the two world most famous regattas:

  • The finish of Volvo Ocean Race 2009
  • The Tall Ship Race 2009

2010: INFLOT Worldwide was appointed as exclusive agent for international regatta “Vendee – Saint-Petersburg”

2011: INFLOT Worldwide was appointed as agent for Royal Yacht HDMS “Dannebrog” to St. Petersburg, which was used as the residence of the Queen of Denmark and Danish Royal Family, and the escort ship HDMS “Thetis” during their call to Saint-Petersburg.

2012: INFLOT Worldwide was appointed as the general agent of navy ships called St. Petersburg, Murmansk and Baltiysk during multinational training exercise FRUKUS 2012. Same year INFLOT was appointed by the Government of Russian Federation as an official partner for APEC summit 2012 in Vladivostok.

2012: Chartering and full port service of m/v Legend of the Seas, used as a floating hotel for VIP guests of the Forum.

2013: INFLOT Worldwide was appointed as an official agent in St.Petersburg for the regatta North StreamRace 2013.

2013: INFLOT Worldwide was nominated by the Government and Administration of Krasnodarsky Region to act as an official port agent for cruise vessels chartered for the period of Olympic Games 2014 in Sochi.

2013: In March INFLOT Worldwide Group with assistance of US based compliance counsel has implemented Anti Corruption Compliance program in accordance to US Foreign Corrupt Practices Act (FCPA), UK Bribery Act, Russian Anti Corruption Legislation and other applicable laws worldwide which is a must for all our sub contractors all over the globe.

2013: INFLOT Worldwide was appointed as an official agent in St.Petersburg for the Royal Netherlands Navy ships delivery of Replica of ’s House.

2014: INFLOT Worldwide was nominated by the Russian Authorities as well as Owners as an official port agent for cruise vessels chartered for the period of the XXII Olympic Games 2014 in Sochi.We were $

2015: INFLOT Worldwide was appointed as the official agent to service Royal yachts during their visit to Sochi for the period of F1 racing.

2015: INFLOT Worldwide has signed agreement with Russian Far East Administration for mutual development of Region for cruise industry including consultation services of our company for modernization of port and tourism infrastructure of the Region.

2015: INFLOT Worldwide Group was officially appointed as port and shore excursion agent for arranging expedition cruise of m/v Silver Explorer over White and Barents Sea in 2016

2016: INFLOT was appointed as an agent for call of ARC “Gloria”, Colombian Navy, to St. Petersburg and made arrangements for all maritime and shoreside logistics related to this visit.

2016: INFLOT was appointed as an agent for call of BNS “Brazil”, Brazilian Navy, to St. Petersburg and made arrangements for all maritime and shoreside logistics related to this visit.


Key numbers of operations in 2016:

  • 1586 Cruise Calls
  • 2'150'387 Passengers
  • 94 ports
  • 36 countries

Cruise Season 2017 (forecast):

  • 1572 Cruise Calls
  • 2'140'280 Passengers
  • 94 ports
  • 36 countries

Contact Information

INFLOT Worldwide

1, Gapsalskaya Str., 6 floor
St.Petersburg, 198035, Russia

24-hours dispatcher.
tel.: +7 (812) 335-76-45